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MPDBA-101/MPDHR-101] MBA (GEN) & MBA (HRM) Degree Examination I YEAR / I SEMESTER PERSPECTIVES OF MANAGEMENT & BEHAVIOUR ------------------------------------------------------------------------------------------- SECTION-A 1. Answer any Five of the following: a) Managerial skills b) Difference between choice making and decision making c) Contingency approach to conflict management d) Stroking e) Grapevine f) Laissez faire g) Formal organisation h) Group dynamics SECTION-B Answer all questions 2. a) What are the tasks of a Professional Manager? OR b) ‘In order to be effective, a Manager must possess and continuously develop several essential skills’. Discuss 3. a) What is MBO? Explain the process of MBO OR b) Define Decision Making. Explain the need for and the factors involved in decision making 4. a) What is change agent? What functions are performed by a change agent in the process of organizational change OR b) Discuss some conflict resolution techniques. What are the strengths and weaknesses of each? 5. a) What are the barriers to communication? Suggest measures to overcome these barriers OR b) What is delegation? Explain the factors affecting delegation of authority and its process 6. a) What is transactional analysis? How does it help in improving interpersonal relationships OR b) Elucidate various leadership styles and suggest which leadership style is effective and give supporting view points SECTION-C 7. Case Let (Compulsory): 15 Arjun Das had been working with Belta Cables Ltd (BCL) for several years, during this time he had worked his way up from the bottom to a position of foreman. He was proud of what he had achieved, and he liked his work at BCL. He had recently bought a flat and his wife and children were happy with their new neighbours. In recent months, the company had lost two good contracts and as a result had been forced to lay off some employees. They had for the most part, laid off employees with least seniority, although this was not required. Now, there was a rumour circulating that they were going to loose another contract. As Arjun Das considered the situation, he realized he now had the least seniority of the foreman in his division. Thus, he concluded that the company was going to loose more business and owing to lack of his seniority, he was going to be given a `Golden handshake’. As a result of this painful conclusion, Das become extremely despondent, his interest in his job deteriorated badly and he began to have a hard time getting along with his co-workers. Actually, the rumour circulating in the company was incorrect. Instead of losing business, BCL was anticipating some new contracts. Further, management was very pleased with Arjun Das as an employee and had no intention of letting him go. Questions: a) In what ways, if any, has poor communication caused this problem? b) How might this situation be improved? c) What is the basis for Arjun Das’s anxiety?

 

R b) How is demand for new products estimated? 4. a) Define production function. Explain and illustrate isoquants and isocost curves OR b) Explain with the help of imaginary figures the relationsjip between fixed cost, variable cost, total cost and marginal cost 5. a) What are the features of perfect competition? How do you fix price under perfect competiton? OR b) What are the different types of pricing strategies? Also discuss their relative uses 6. a) Review the growth in basic and cellular market OR b) What are the important pricing issues relating to telecommunication sector in the wake of competition?

[MPDBA-102/MPDHR-102/CPDCO-102] MBA (GEN & HRM) & M.Com. Degree Examination I YEAR / I SEMESTER MANAGERIAL ECONOMICS (Effective from the admitted batch 2009-10) Time: 3 Hours Max.Marks: 70 ------------------------------------------------------------------------------------------- Instructions: All parts of the unit must be answered in one place only. Figures in the right hand margin indicate marks allotted. ------------------------------------------------------------------------------------------- SECTION-A 1. Answer any Five of the following: (5x4=20) a) Scope of managerial economics b) Price elasticity c) Incremental costs d) Market structure e) Pricing strategy f) Monopoly g) Business cycle h) apital gearing SECTION-B Answer all questions (5x10=50) 2. a) Outline the chief characteristics of managerial economics. How is macro economics useful in managerial activities? OR b) “Managerial economics consists of the use of economic modes of thought to analyse business”-comment 3. a) What is meant by elasticity of demand? Explain giving a suitable illustration. How elasticity of demand determines the price policy of a firm? OR b) How is demand for new products estimated? 4. a) Define production function. Explain and illustrate isoquants and isocost curves OR b) Explain with the help of imaginary figures the relationsjip between fixed cost, variable cost, total cost and marginal cost 5. a) What are the features of perfect competition? How do you fix price under perfect competiton? OR b) What are the different types of pricing strategies? Also discuss their relative uses 6. a) Review the growth in basic and cellular market OR b) What are the important pricing issues relating to telecommunication sector in the wake of competition? [May-15] [MPDBA-102/MPDHR-102/CPDCO-102] MBA (GEN & HRM) & M.Com. Degree Examination I YEAR / I SEMESTER MANAGERIAL ECONOMICS SECTION-A 1. Answer any Five of the following: (5x4=20) a) Scope of managerial economics b) Price elasticity c) Incremental costs d) Market structure e) Pricing strategy f) Monopoly g) Business cycle h) apital gearing SECTION-B Answer all questions (5x10=50) 2. a) Outline the chief characteristics of managerial economics. How is macro economics useful in managerial activities? OR b) “Managerial economics consists of the use of economic modes of thought to analyse business”-comment 3. a) What is meant by elasticity of demand? Explain giving a suitable illustration. How elasticity of demand determines the price policy of a firm?

OR b) How is demand for new products estimated? 4. a) Define production function. Explain and illustrate isoquants and isocost curves OR b) Explain with the help of imaginary figures the relationsjip between fixed cost, variable cost, total cost and marginal cost 5. a) What are the features of perfect competition? How do you fix price under perfect competiton? OR b) What are the different types of pricing strategies? Also discuss their relative uses 6. a) Review the growth in basic and cellular market OR b) What are the important pricing issues relating to telecommunication sector in the wake of competition?

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1)Write a comprehension on the emerging dimensions of HRM. 2) Discuss the challenges associated in the HRM in present business scenario. 3) Describe the guidelines for better HRM.2)1. What is “Human Resource Management”? 2. What functions does a human resource department normally perform? 3. Explain the new roles of HR managers.3)1) Trace the evolution of HRM. 2) Discuss the importance and scope of HRM. 3) Explain different perspectives on HRM. 4) Describe the components of HRM.4)1) What is the relevance of job analysis in the modern times? 2) Discuss the methods used job analysis. 3) Discuss the salient features of job analysis 4) How relevant is the understanding of job design for developing organizational effectiveness.5)1) Explain the objectives of HRP. 2) Describethe process of HRP with illustrations. 3) Discuss the problems in HRP and state measures to overcome them. 4) Briefly review the forecasting techniques.6)1) What do you understand by recruitment? Explain the process of recruitment. 2) Discuss critically the various sources of recruitments. 3) Explain the various types of tests used in selection process. 4) What are the objectives of interview? Describe the process of interview. 5) Explain the ‘outsourcing’ function in an organization with suitable examples.7)1) What does one gain by perceiving organizations as social systems? 2) Discuss how motivation patterns, role, and status have influenced your interactions with others today. What is your primary motivation pattern? 3) Discuss the statement: A manager cannot satisfy a worker only as an “employee” because each worker has many work roles. 4) From your experience cite examples of poor status congruence. 5) Compare the ideas of system equilibrium and employee adjustment. 6) Define distributive justice and its relation to lay off.8)1) Discuss the concept of “Competency Mapping”. 2) Describe the roles that are necessary in group discussion citing suitable examples. 3) Write short notes on: a) Assessment Centre b) Psychometric Tests c) Interview Techniques9)1) Explain the Performance Appraisal System. Either suggest improvements to an existing appraisal system in your organisation or design an appraisal system which would meet the objectives outlines in this chapter. 2) Describe the 360 degree appraisal with the help of examples. 3) Write short notes of: a) Management by objectives b) Behaviourly Anchored Rating Scale c) Performance Counselling10)1) Explain the concept of ‘potential appraisal’ with illustrations. 2) What is career planning? Discuss its needs, purpose and objectives. 3) Is assessment centre same with development centre? If not, what are the differences? 4) Write a comprehensive note on succession planning citing suitable examples11)1) Write a comprehensive note on HR Audit. Process with the help of illustrations. 2) Define ‘Benchmarking’. What are the types of benchmarking process? 3) Discuss the concept of HR Information System and its applicability. 4) Write short notes on: a) HR Research b) HR Audit Reports c) Exit Interview12)1) Describe the concept of HRD and its need in present industrial scenario. 2) Write short notes on: a) Communiction b) Developing equitability c) Coping with collective power 3) Discuss how organisational culture can be developed. 4) What are the principles in designing a HRD system? 5) Write an overview of the changing boundaries of HRD13)1) Define performance coaching and write its objectives. 2) Describe the process of performance coaching. 3) Discuss the phases of performance coaching with suitable examples. 4) Write a note on the process of mentoring, citing examples14)1) Define “role” and distinguish role from position, citing examples. 2) Write a comprehensive note on “role efficacy” and enumerate its different aspects. 3) Discuss different approaches to team development with illustrations.15)1) List out the various deductions under the Payment of Wages Act, 1936. 2) What is the procedure the government has to follow in fixing and revising minimum wages under the Minimum Wages Act, 1948? 3) The Payment of Bonus Act has no relevance in the present economic situation of the industry. Discuss. 4) What are the obligations of an employer under the Equal Remuneration Act, 1976? 5) What are the statutory social security benefits available to workmen/employees in India?16)1) What are the basic principles of compensation administration? 2) What are the characteristic features of executive compensation? 3) What type of compensation system normally motivate the executives? 4) Analyse the future trend of employee compensation in India. 5) Briefly explain the major components of industrial wage structure of India. 6) Compare and contrast individual, group, and organisation-wide performance bonus systems. How are they alike? and/or Different?17)1) “An organisation cannot attract and retain competent employees today without a good benefit package.” Do you agree or disagree with this statement? Why? 2) In future, the compensation policies, programmes, and practices of an organisation will revolve around newer reward systems and benefits. Discuss. 3) When an organisation is designing its overall compensation programme, one of the critical areas of concern is the benefits package. Explain.18)1) What is the role of I.D. Act, 1947 in statutory mechanisms in industrial relations? 2) Write short notes on: a) Litigation b) Mediation 3) What are the voluntary machineries available for settling industrial dispsutes? 4) Write a brief note on Lok adalats and its functions.19)1) Narrate the growth of trade unions in India. 2) Write a note on the theories of trade unionism. 3) Describe the classification of trade unions citing examples. 4) Discuss the measures required to strengthen trade union movement in India. 5) Write down the differences between blue-collar and white-collar workers. 6) Discuss the growth of employers’ associations. 7) Why managerial association is required? Discuss. 8) What are the EOs exist in India? Write down their objectives and functions. 9) Describe the management and organisation of EOs in India.20)1) What is the rationale for industrial democracy? 2) Review the schemes of industrial democracy. 3) Discuss the function of quality circle to achieve democracy at workplace, citing suitable examples. 4) What are the levels and forms of workers’ participation in management? 5) Compare the forms of workers’ participation in management in Germany and Yugoslavia.21)1) Discuss the causes and effects of grievances. 2) Briefly outline the features of a grievance procedure and the steps involved in it. 3) Why should organisations have a formal grievance procedure? 4) Explain the meaning and concept of discipline with examples. 5) Describe briefly the stages of disciplinary action procedure.+

 

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ignou blis assignments

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Annamalai university

COURSE – I: LIBRARY AND SOCIETY

Answer all questions

(5 x 4 = 20 Marks)

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   ANNAMALAI UNIVERSITY

2

1.1 PRINCIPLES OF MANAGEMENT

1. ‘Management is the force which leads, guides and directs an organization in the

accomplishment of pre-determined objectives’. Do you agree or disagree? Justify.

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ANNAMALAI UNIVERSITY

2

1.1 PRINCIPLES OF MANAGEMENT

1. ‘Management is the force which leads, guides and directs an organization in the

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     ANNAMALAI UNIVERSITY

M.B.A. (HUMAN RESOURCE MANAGEMENT)

FIRST YEAR

2

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ANNAMALAI UNIVERSITY

DIRECTORATE OF DISTANCE EDUCATION

M.B.A. (INTERNATIONAL BUSINESS)

FIRST YEAR

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ANNAMALAI UNIVERSITY

2

1.1 PRINCIPLES OF MANAGEMENT

1. ‘Management is the force which leads, guides and directs an organization in the

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 ANNAMALAI UNIVERSITY

1.1 PRINCIPLES OF MANAGEMENT

1. ‘Management is the force which leads, guides and directs an organization in the

accomplishment of pre-determined objectives’. Do you agree or disagree?

Justify.

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ASSIGNMENT Course Code : MS-01 Course Title : Management Functions and Behavior Assignment Code : MS-01/TMA/SEM-II/2015 Coverage : All Blocks Note: Attempt all the questions and submit this assignment on or before 31 st October, 2015 to the coordinator of your study centre.

1. How does MIS affect the efficiency and effectiveness of an organisation? Explain and discuss with the help of the organisational example you have come across or, known to you. Briefly describe the essential details of the organisation, you are referring to, along with basic components of the MIS and reporting relationships currently existing in the organisation.

2. Compare and evaluate the relevance and suitability of various decision making models in different organisational set ups and situations. Explain the decision making model decision making which is / was predominately suitable in an organisation, you are aware of or familiar with and why? Briefly describe basic details of the organisation, you are referring to, for better understanding of the context and hierarchical structure.

3. What are the essential pre-requisites and significant key considerations in effecting effective delegation of authority in an organisational set up and why? Critically evaluate with examples, known to you by way of working in an organisation or having acquaintance with. Briefly explain the situation/s and the organisation being referred by you.

4. Present a comparative brief of various leadership styles. Explain in detail the leadership style you are currently faced with in the organisation you are working for or you are aware of. Which leadership style/s, in your opinion, boosts efficiency of the organisation and commitment of the employees towards the organisational goals, in general, and why? Substantiate your answer with suitable organisational examples along with describing its essential features.

POST GRADUATE DIPLOMA IN INTERNATIONAL BUSINESS OPERATIONS / MASTER OF COMMERCE Term-End Examination December, 2014 IB0-06 : INTERNATIONAL BUSINESS FINANCE Time : 3 hours Maximum Marks : 100 Weightage : 70% Note : Attempt any five questions. All questions carry equal marks.

1. Explain the concepts of 'Balance of Trade' and 'Balance of Payments', with the help of specific illustrations.

2. "A change in the exchange rate can result in three different exposures for a company : translation exposure, transaction exposure and economic exposure". Explain the mechanism with suitable illustrations.

3. Explain the international money transfer mechanism.

4. Discuss the broad features of international monetary system, highlighting the role of international monetary system. 5. Explain the concept of Foreign Direct Investment. While explaining briefly the policy framework adopted in India, suggest change(s) in the policy in view of the prevailing crisis in country's balance of payments.

POST GRADUATE DIPLOMA IN INTERNATIONAL BUSINESS OPERATIONS/ MASTER OF COMMERCE Term-End Examination December, 2014 IBO-05 : INTERNATIONAL MARKETING LOGISTICS Time : 3 hours Maximum Marks : 100 Weightage : 70% Note : Attempt any five questions. All questions carry equal marks.

1. Explain the concept and elements of 'Marketing Logistics', and state the objectives to be achieved through a proper logistics system in the international marketing context.

 2. (a) Outline the role of road transport in movement of import and export cargo, and state the limitations of Indian road transport system in this context.

 (b) "Warehousing is an important link in the chain of marketing". Comment.

 3. "Despite increasing volume of India's overseas trade, the performance of Indian shipping has been rather disappointing". Elaborate on this statement and discuss the constraints faced by Indian shipping industry. 4. Distinguish between :

POST GRADUATE DIPLOMA IN INTERNATIONAL BUSINESS OPERATIONS/ MASTER OF COMMERCE Term-End Examination December, 2014 IB0-04 : EXPORT - IMPORT PROCEDURES AND DOCUMENTATION Time : 3 hours Maximum Marks : 100 Weightage : 70% Note : Answer both parts A and B. PART - A 1. Comment on any four of the following : (a) One important objective of export import policy is to facilitate technological and infrastructural upgradation of Indian industry. (b) Selling under C.I.F contract is good for the country as a whole. (c) Export Promotion Capital Goods (EPCG) help exporters in reducing manufacturing cost of export goods. (d) The Duty Free Import Authorisation (DFIA) scheme which allows imports of input required for export product is an improvement over the earlier on such schemes. (e) Exporting is far more riskier than any domestic business of comparable size (f) EXIM Bank does not provide long – term credit. PART - B

Answer any four of the following questions.

 

2. The broad objective of 'export-import' policy is to act as an effective instrument of economic growth. What strategies are proposed to achieve the objective ? Give a detailed answer.

 

POST GRADUATE DIPLOMA IN INTERNATIONAL BUSINESS OPERATIONS/ MASTER OF COMMERCE

Term-End Examination December, 2014 IB0-03 : INDIA'S FOREIGN TRADE Time : 3 Hours Maximum Marks : 100 Weightage : 70% Note : Attempt any five questions. All questions carry equal marks.

1. Describe the role of foreign trade in the economic development of a country.

 2. Discuss the major problems faced by India's export sector.

 3. Discuss the major actions taken in fulfilment of India's commitments to World Trade Organisation.

POST GRADUATE DIPLOMA 'IN INTERNATIONAL BUSINESS OPERATIONS/MASTER OF COMMERCE December, 2014 IB0-02 : INTERNATIONAL MARKETING MANAGEMENT Time : 3 hours Maximum Marks : 100 Weightage : 70% Note : Attempt both Part-A and Part-B. PART - A 1. Write short notes on any two of the following : (a) Product positioning in International Market (b) Counter trade (c) Franchising as a tool for overseas market entry (d) Merger and Acquisition 2. Distinguish between any two of the following : (a) International marketing and Multinational marketing (b) Advertising and Personal selling (c) Foreign distributor and Foreign retailer (d) Observation method and Survey method of data collection PART - B Attempt any four of the following questions : 3. (a) What are the specific advantages that a firm can derive by going international ? (b) Why the task of the international marketer is more difficult than that of the domestic marketer ? 4. "Product planning is one of the important fundamental decisions for successful international marketing". (a) Discuss the various factors to be considered while designing a product for international markets. (b) Explain the importance of new product development in international markets. 5. (a) What are the factors which determine pricing decisions in international markets ? (b) Discuss the various pricing methods used in international marketing. 6. Discuss the various techniques of sales promotion in overseas markets 7. a) What are the factors that need to be considered before taking a decision on whether to go for direct or indirect exports ?

b) What are the considerations to be kept in view for selecting an agent in the overseas markets ? 8. "One of the major challenges relates to the type of orientation that a firm should give to its overseas operations". In the light of the above statement discuss EPRG orientation of a firm. 9. Discuss the emerging global competitive environment. Examine whether small enterprises have scope in this dynamic emerging global business environment. in overseas markets.

MANAGEMENT PROGRAMME Term-End Examination December, 2014 MS-1 : MANAGEMENT FUNCTIONS AND BEHAVIOUR Time : 3 hours Maximum Marks : 100 (Weightage 70%) Note : (i) There are two Sections, A and B. (ii) Attempt any three questions from Section A, each question carrying 20 marks. (iii) Section B is compulsory and carries 40 marks.

SECTION - A

1. What managerial skills are required at different levels of management and why ? Briefly describe the roles of top level executives in an organisation. Explain with suitable examples.

2. Explain the concept of MBO. Describe its key features. Critically analyse the extent of feasibility and usefulness of MBO in present day business scenario.

3. How do conflicts get generated in an organisational situation ? How does it impact the group behaviour and functioning of the organisation ? Explain with relevant examples.